Important Indicators of a Reliable Car Shipping Company

Amerifreight image

Avoid Unsuccessful Car Shipping by Selecting The Right Auto Transport Company: Here’s How  

Finding the right auto transport company for your shipment is the most important thing when it comes to moving your car to a new location. We understand how important it is for you to drive your own car, keep it safe, and how much money you’ve put into it to have it be in the conditions you want it to be. Whether it’s a new, old, vintage, luxury, or collection vehicle, shipping it with an experienced auto transport company is something you have to keep in mind. But, there are many factors that relate to the company’s reliability and professionalism. Therefore, analyzing certain details will definitely define the best shipping company for your vehicle at a price you can afford. 

Why Should You Choose an Auto Transport Company?

There are tons of auto transportation companies out there, so it's kind of challenging to find the most reliable one, but most of them offer professional services. There’s also freelance drivers or budget shippers that can take your car to your destination, but are they as reliable as you want them to be? The truth is, although these types of shipping methods might be quicker or affordable, they won’t guarantee a successful delivery, insurance, or safety policies for you and your car. Therefore, it is better to choose a professional auto transport company, one you can trust and will accomplish the service you requested.

Also, shipping your vehicle with a company will allow you to have more free time doing your moving out preparations or simply finishing your own tasks while your car arrives. You won’t have to drive and worry about arriving safely to your place, especially if it's a long-distance drive, or spending more time to get to your destination instead of taking a plane. A reliable auto transport company will guarantee you excellent service and help throughout the entire process. You can even choose between different delivery options if the company offers them, and be present during the loading and unloading process. Let’s check out the most important factors to find your perfect car shipping company!

Sings That The Company You’re Searching Is The Best For You

  • Good Customer Reviews
    • The most important aspect that can show to you the professionalism of a car shipping company is real customer experiences. Most auto transport companies that are proud of their reviews, tend to show them on their website so potential clients can read them and eventually request a successful service. 
  • Easy to Navigate Website
    • A good website, where you can search and navigate easily throughout each category, is also a good sign of a trusted car shipping company. Realizing the fact that the company has put effort into making a website where customers can explore updated content and request services through it, reflects the kind of internal and external processes and customer service that they offer to their customers. Investing time and money on a modern and transparent website means that the company prioritizes customer experience and service as well.
  • Free Quote Service
    • Most shipping companies provide you the quote requesting service, but only reliable ones offer it for free. With a free quote, you can see approximate costs of your shipping, and allows you to compare rates within other car shipping companies as well. 
  • Transparent Pricing
    • A good sign of a trustworthy auto transport company is their transparency on the amount of money they will ask you to pay. This begins with the quote they provide you when you request it for free, and a detailed outline of what to expect when you have a conversation with a knowledgeable agent who will manage your order.
  • Online Presence
    • This has to do a lot with an updated website. By online presence, we refer to a service where you can ask your questions in an easy and quick way through the site. This is usually represented by bots, which appear as a chat window where you can type your inquiries and solve them with an agent at the moment. As a result, you’ll get the idea of good customer service and experience throughout the whole process. 
  • Competitive Prices 
    • A good price is not always the cheapest one, and a good service isn’t the most expensive either. Why? Well, shipping a car requires time and expenses during the whole process, therefore prices tend to vary depending on different factors such as carrier availability, road conditions, weather or time of the year. As such, you can request an excellent service for an affordable price, and vice versa. Sometimes, extremely low bids don’t end up as final price because unexpected situations or no spots left on the truck may occur, leading to extra money being requested. The driver charges will be adequately relayed to you to consider with the help of your experienced agent to determine if it is right for you.
  • Signing / Documentation Reliability
    • When you hire a car shipping service, you’ll have to sign several documents before loading and after unloading processes. Trusted car shipping companies will allow you to read the contracts before signing them, and we recommend you to read them carefully without skimming, so you avoid missing important details.
  • Insurance Coverage
    • Although car shipping is successful most of the time for reliable auto transport companies, the risk of receiving a vehicle damaged is also there. Because of this, asking your shipper about liability in case your vehicle is damaged is a must when shipping your car, and a good reliable company will be happy to provide it to you.
  • Excellent Customer Service
    • A professional auto shipping company will provide you direct customer service from the moment you request your quote until the moment you receive your car. Agents will be available for you during their working hours via phone or website chat, and you will be informed of any unexpected situation during the road in case it happens. Your driver and company agent can also provide you ongoing information about your car while it's being delivered, allowing you to be updated of your vehicle conditions and to ask or inform about any question or changes you might have in relation to your car.
  • Multiple Shipping Methods
    • Depending on your vehicle’s features, you will be able to choose between different shipping methods if the company you’re looking for is trustable and professional. You can choose between open or enclosed carriers, or even between door-to-door or terminal-to-terminal shipping. That will be based on the characteristics of your car, as well as your pickup and delivery locations. 

Now that you’ve gotten to know about the most important indicators of a reliable car shipping company, let’s see the top five aspects that definitely tell you you’re on the wrong way when searching for an auto transport company:  

  • Large Deposit
    • Asking for a deposit before actually picking up your car is a sign that the company lacks resources or carrier-sourcing abilities for the shipping process. This deposit is usually used for resolving inconveniences during the shipment, or in the worst case, a smart way of letting you down. Deposits should be less than half of your total fees, and are used to show the carrier you are serious so they can add you to their load plan and know you are dependable for their trip plan.
    • We recommend you to ask first about the reasons for the deposit, and if they relate to what’s mentioned above, try looking for other options if you can. 
  • No up to date registration
    • A way to check if the company is 100% reliable, is by verifying if it’s registered by the Transport’s Federal Motor Carrier Administration (FMCSA). Most auto transport companies show this on their website, either by showing a six-digit MC Docket number and USDOT number, or simply by mentioning it. 
    • If your company doesn’t provide this information, keep in mind it cannot legally operate in the U.S. and therefore is not considered a reliable company. 
  • Too many complaints
    • You can check for customer reviews by googling them to see if there are any complaints on each of them. If most of them are negative comments, then there’s a high chance that the company’s service is not good or reliable. Therefore, the company is not adequate for shipping. 
    • Keep in mind that these reviews must be shown on a reliable website, whether it is the company’s own website or a specialized source expressly for customer reviews for different companies. 
  • Company responses to customer reviews
    • When looking for customer reviews, check if the company responds to claims or bad experiences of customers in case there are any. A reliable and professional company will provide information to the customer directly on the comment, and will look for solutions that will potentially solve the bad experience. 
    • Also, the way the company speaks to the customers is a sign of good customer service. If the company’s language and tone is nice, friendly, and expresses confidence, then chances of being a leader in customer service are higher. 
  • Accept Any Kind of Payment
    • Auto transport companies that are not truly reliable mostly accept any kind of payment. They frequently suggest you pay through wire transfer, and right after you pay, they’ll may take your money and disappear. 
    • Meanwhile, reliable auto transport companies will only accept major credit cards, which are the most frequent and safe payment methods in the industry. 

AmeriFreight is one of the most qualified and reliable shipping companies in the country 

With thousands of happy and returning customers and years of experience in the auto shipping industry, AmeriFreight guarantees an excellent car shipping service across the country. Simply request a quote on our website or call us, one of our agents will be more than happy to help you solve your inquiries and service requests. 

Related Posts

What is the Cheapest Way to Ship a Car?

Every year, over 40 million Americans relocate for various reasons. And when we move, we tend to bring our vehicles with us. Not only are they a huge investment, but they’re also our lifeline in a heavily car-dependent society. While you can drive your own car during a move, this can put unnecessary wear and tear on it. Not to mention, there’s more stress and added costs associated with doing so. A better alternative is to ship your car across the country! But how much will this cost you? If you’re wondering about the cheapest way to ship a car, then read on. In this article, we’ll discuss the options available and what you should do to get the best prices!

Wondering How Much Does It Cost to Ship a Car Across States?

Did you know that over thirty-three million people move every year? Many of these individuals end up across the entire country. If you fall in this category, then you probably don’t want to put hundreds or even thousands of miles on your car. The solution? Ship your car across the country instead of driving it. But, exactly how much does it usually cost to ship a car across multiple states? If you want to learn the answer to this question and more, then you’re in the right place. In this article, we’ll go over everything you need to know about long-distant car shipping, including how to find a dependable company. Let’s get started!

Shipping a Car to Another State

It seems more Americans are choosing to ship their cars to other states every year. But did you know that the car shipping industry has grown by 7.7% in 2021? That means that car transport has outpaced the entire goods and services sector.

Choosing the Best Car Shipping Company for You

There are lots of reasons why people might need a car transported. Maybe you’re selling the car to another person. You could be moving houses and need the car taken there for you. But how do you choose the best car shipping company for the job? If you get this wrong, you could end up having your car stolen or damaged beyond repair. These are only the worst-case scenarios, but how do you avoid them? Whether you’re a car salesman, a homeowner, or a business owner needing to transport company vehicles to a new office, there’s a lot to think about when shopping for vehicle shipping.

Wondering How Much Does Car Shipping Cost?

If you need to get your car across the country, the first thing that may be on your mind is the cost. You’re probably wondering what the average car shipping cost is and how much it will cost to ship your car.

What Factors Affects Car Shipping Rates?

Auto transport companies ease the burden of moving your vehicle across the country. They save your car a ton of mileage, wear and tear, and your time. If you’re wondering how a car’s shipping price is calculated, several important factors are at play. You may be surprised to learn that carriers set the prices, not brokers. Brokers usually have to abide by market prices set by thousands of carriers. Any factor that affects the carrier’s profits affects a car’s shipping price. We’ll walk you through the biggest influences on car shipping prices below.

Top 7 Sites to Buy and Sell Cars

In this article, we'll go over the top seven websites for buying and selling used automobiles, and then we'll speak about how sellers and buyers who are thousands of miles apart may come together to accomplish these deals.

What You Need to Know about Open and Closed Car Carriers

Things to know about open and enclosed car carriers

What does Top Load mean in auto transport?

What does Top Load mean in auto transport?

Auto Shipping to and from California

Information about shipping a car from or to California

Auto Shipping to and From Florida

Information about shipping a car to or from the state of Florida.

Transporting a Pickup Truck

On a door-to-door route, an open vehicle carrier is typically the best method for transporting an automobile. However, when hauling a pickup truck, there are a number of variables one must take into consideration that may not be relevant when moving a sedan or coupe.

Shipping Your Car to or from Texas

We provide excellence in our Auto Transport services around Texas. Known as the best company to ship your vehicle in town, AmeriFreight provides you quick and simple steps to follow up in order to request your quote and pick up your vehicle in a secure, reliable way.

Auto transport vs towing

Wondering which method of car transport is right for your next big move? Check out the benefits of auto transport vs. towing and get ready to travel!

Shipping a Dually Truck

Dually trucks tend to take more space than regular vehicles when shipping. However, a professional auto-transport company with dually shipping experience can make the process take less time, with a great price, and obviously an amazing shipping experience. Check out some of the things you should keep in mind before shipping your dually and how to find your perfect shipping company right here.

Door to Door Auto Transport

Door-to-door auto transport is a great way of delivering your car without any worries, as it picks up and leaves the vehicle right where you want it to be. AmeriFreight provides you with the best service and greatest tips to make your shipping experience the best.

Military Auto Transport

Shipping your military vehicle is simple and quite easy. Besides getting discounts for being part of the military, you´ll get the chance to transport your car wherever you want along with great customer service and professional truck drivers. Request you quote, give us your email address, and the rest will be taken by us!

Can I Ship Personal Belongings In My Car?

Shipping personal belongings in your vehicle during auto transport is a common requirement among customers. Therefore, we will solve any doubt related to this and give you some extra tips for shipping your vehicle successfully!

How will rising fuel costs impact my car shipment?

Fuel is what basically runs your car. Therefore, fuel is what runs a transport truck to move your car. If fuel costs rise, your shipping cost will rise eventually. However, when, how and why does this happen?

Factors that may increase the cost of shipping your vehicle

There are several factors that affect your total shipping cost and might increase it by different aspects you probably don’t know and never imagined. Here we provide you some tips so you know how to expect an affordable transport price, and what are some of the causes that make costs go a bit higher

Can I Ship a Damaged Vehicle?

Is shipping a damaged car possible? Let's solve this doubt right away here!

A Guide to Seasonal Auto Relocation

Relocating during the season? Shipping your vehicle is definitely the best option and you’ll guarantee a stress-free journey. Take a look at why!

Red Flags and Green Flags When Choosing an Auto Transporter

If you learn how to identify red flags easily on your auto shipping company before requesting the service, you’ll be avoiding a bad vehicle transport experience, vehicle damage, wasting money and sad faces. Keep reading and get to know our successful transport tips!

Transporting an RV or Travel Trailer

RV shipping is also possible! Whether you need a cross country or short distance transport, auto shipping companies will move your travel trailer through the following, easy steps.

Tips to Avoid Auto Shipping Scams

Auto shipping scams are not very common. In fact, since the auto transport industry is so reliable and safe, getting scammed by a shipping company occurs very occasionally. However, many car movers have gotten scammed for not doing a good research of their company prior to requesting the service. Read the following tips and avoid frauds on the road!

How do Carriers Select the Vehicles they Transport

There is much more that goes into a carrier's decision to transport a vehicle than pick up here, drop off there. When planning to ship a vehicle, consider your vehicle's route and see if there is anything you can do to make it easier on the carrier. Doing this can greatly increase your chances of getting a quality carrier to transport your vehicle.

The Impact of Toll Roads on Car Shipping Services

Toll Roads are another factor that affect car shipping services. But, how? Keep reading to know more!

Car Transport from Sacramento to Los Angeles

Since California is such an incredible state with thousands of activities to do all year round, shipping a vehicle across it is a great alternative for a long-stay period or moving to a new city. Here are some reasons and tips for hiring your California car shipping service and getting a successful vehicle shipping experience!

Things you should know when shipping a car to Hawaii

Is transporting your own vehicle to Hawaii possible? Of course it is. Selecting and trusting a reliable auto transport company to ship your car to Hawaii is the main step in the process. Check how to do it the right way!

Auto Transport for Snowbirds

Each year, there are more and more snowbirds relocating to their seasonal homes during the winter months, and returning from there. Therefore, shipping their vehicles has turned into the best alternative for them, since it's an easy, quick, comfortable, convenient and safe way to take your car anywhere you want in the country.

Auto Transport From or To a Storage Facility

Storage facilities are an excellent choice in case there’s any unexpected situation during the shipping process that requires your or the car shipping company to save the vehicle at a different location. Learn how to choose the right storage facility for you in the following reading.

How Insurance Works During Auto Transport

Having insurance on your vehicle before an auto transport procedure is crucial. There are many types of insurance, which vary depending on coverage options, prices, and transportation methods. Keep reading and learn more about it!

2022 Car Shipping Quotes: Auto-Transport Calculator

If you need to transport your vehicle, then you need to know what it'll cost. Look at 2022's updated car shipping quotes here.

Benefits of Owning an Electric Motorcycle

Owning an electric motorcycle is a great choice in terms of cost-effectiveness! Check how they mainly differ from traditional motorcycles and why they are considered such a great alternative today.